Website Terms of Service
Terms & Conditions
Welcome
Welcome to AHAVA STONES.
At AHAVA STONES, we believe that trust begins long before a package arrives. These Terms & Conditions explain how our website operates, what you can expect when shopping with us, and the terms that apply when you browse our website or place an order.
By accessing this website or placing an order, you agree to these Terms & Conditions. If you do not agree, please refrain from using our website.
Company Information
AHAVA STONES
Business Registration Number: 208001560
HayoGev 3, Pardes Hanna, Israel
Email: hello@ahavastones.co.il
Phone:
+972 52-8617615
+972 52-6022446
Our Products
AHAVA STONES products are handcrafted using genuine natural Jerusalem stone.
Because stone is a natural material, each piece is unique. Variations in color, texture, size, thickness, edges, mineral patterns and natural markings are part of the product's authenticity and are not considered defects.
Our words are professionally printed onto the stone. They are not engraved.
Due to the handcrafted nature of our products, slight variations in print placement may occur.
Product photographs are intended to represent our products as accurately as possible. However, colors and appearance may vary slightly due to natural materials and differences in screen settings.
Orders
Once your order is placed, you will receive an order confirmation by email.
All orders are subject to acceptance and product availability.
AHAVA STONES reserves the right to refuse, cancel or limit any order at its sole discretion, including but not limited to cases involving:
• suspected fraud
• payment authorization failure
• pricing errors
• unusual purchasing activity
• suspected unauthorized resale
If we are unable to fulfill your order, any payment received will be refunded using the original payment method.
Pricing
All prices are displayed in U.S. Dollars (USD).
Prices may be updated without prior notice.
The price charged will always be the one displayed at checkout.
Unless otherwise stated, U.S. import duties are included in the product price.
Shipping fees, gift wrapping, personalized services and optional add-ons may incur additional charges.
Promotions & Discount Codes
Promotional offers, discount codes and special campaigns are subject to the specific terms of each promotion.
Unless explicitly stated otherwise, promotions cannot be combined.
AHAVA STONES reserves the right to modify, suspend or terminate any promotion at any time.
Product Availability
While we do our best to maintain inventory, product availability is not guaranteed.
We reserve the right to discontinue products, introduce new collections or modify our product offering at any time without prior notice.
Payments
Payments are processed securely through the payment methods available during checkout.
Orders begin processing only after successful payment authorization.
Intellectual Property
All content available on this website, including but not limited to:
• product designs
• original phrases
• written content
• product descriptions
• artwork
• logos
• photography
• videos
• graphics
• website design
• branding
• marketing materials
is the exclusive intellectual property of AHAVA STONES unless otherwise stated.
No content may be copied, reproduced, translated, distributed, published, modified or used for commercial purposes without our prior written permission.
Unauthorized use may violate applicable copyright, trademark and intellectual property laws.
Content from this website may not be used for training artificial intelligence systems, machine learning models or automated datasets without our prior written consent.
Customer Reviews & User Content
If you submit a review, testimonial or photograph to AHAVA STONES, you grant us a non-exclusive, royalty-free license to display and use that content for marketing, promotional and educational purposes.
You retain ownership of your original content.
Acceptable Use
By using this website, you agree not to:
• violate applicable laws
• interfere with website security
• submit false or misleading information
• attempt unauthorized access
• copy or exploit website content without permission
• use the website for unlawful or fraudulent purposes
Third-Party Services
Our website relies on trusted third-party providers for payment processing, analytics, marketing, customer communication and shipping services.
Your use of those services may also be subject to their own policies and terms.
Website Availability
While we strive to keep our website available at all times, uninterrupted access cannot be guaranteed.
Temporary interruptions may occur due to maintenance, technical issues or circumstances beyond our control.
Disclaimer
We make every reasonable effort to ensure the accuracy of the information presented on our website.
However, occasional typographical errors, pricing inaccuracies, technical issues or product description errors may occur.
AHAVA STONES reserves the right to correct such errors and cancel or refuse affected orders when necessary. Any payment received will be refunded in full.
Limitation of Liability
To the fullest extent permitted by applicable law, AHAVA STONES shall not be liable for indirect, incidental, consequential, punitive or special damages arising from the use of this website or the purchase of our products.
Nothing in these Terms limits any consumer rights that cannot legally be excluded.
Force Majeure
AHAVA STONES shall not be responsible for delays or failure to perform obligations resulting from events beyond our reasonable control.
These events include, but are not limited to:
• war
• armed conflict
• terrorism
• government restrictions
• closure of Israeli airspace
• customs delays
• labor strikes
• transportation disruptions
• natural disasters
• pandemics
• shipping carrier delays
In such cases, processing and delivery times may be extended without liability.
Governing Law
These Terms & Conditions shall be governed by the laws of the State of Israel.
Any dispute arising from these Terms or the use of this website shall be subject to the competent courts of Israel, except where mandatory consumer protection laws provide otherwise.
Changes to These Terms
We may update these Terms & Conditions from time to time.
The latest version will always be available on this page.
Your continued use of our website constitutes acceptance of any updates.
Contact
If you have any questions regarding these Terms & Conditions, please contact us:
AHAVA STONES
📞 +972 52-8617615