Frequently Asked Questions

אבני אהוה (Ahava Stones)  is a unique business that brings positivity and inspiration into people's lives by printing uplifting words and phrases on Jerusalem stones. Our mission is to create goodness in the world by offering meaningful messages that connect the spirit with the physical world.

Our stones are made from authentic Jerusalem stone, each carefully selected and prepared for printing. These stones are 5x5 cm, perfect for holding, displaying, or gifting.

You can place an order directly through our website or by contacting us via our social media platforms. We offer worldwide shipping, so you can receive our stones wherever you are.

We do not offer custom messages at this time. However, we are always open to new ideas! If you have a word or phrase that you think would make a great addition to our collection, we’d love to hear from you. Feel free to suggest it, and it may be featured in a future release.

We’re always inspired by the ideas our community shares! If you have a suggestion for a new word or phrase, please contact us through our website or social media channels. We regularly update our collection and appreciate your input.

Orders typically take 2-3 business days to process. Shipping times take 6-10 business days.

Our words and phrases are born from moments of inspiration that can strike at any time—a second before we fall asleep, during a quiet moment of reflection, or even in the midst of daily life. We capture these fleeting thoughts and turn them into messages that resonate with universal themes of love, positivity, and well-being. Each stone carries a piece of that inspiration, ready to bring a touch of light into your life.

Yes, we offer bulk purchasing options for events such as weddings, corporate events, or special gatherings. Please contact us directly to discuss your needs, and we’ll provide a customized quote.

We occasionally offer promotions and discounts, especially during holidays and special events. Follow us on social media or sign up for our newsletter to stay updated on the latest offers.

Your satisfaction is our top priority. If you encounter any issues with your order, such as receiving the wrong stone or if it arrives damaged, please contact us immediately. We’ll work quickly to resolve the problem to your satisfaction.

Yes, once your order has been shipped, you will receive an email with a tracking number. You can use this number to track your package's progress until it arrives at your doorstep.

Currently, we operate as an online business only.

We accept all major credit cards, PayPal, and other secure payment methods. All transactions are processed through secure payment gateways to ensure your information is protected.

To stay informed about our latest products, special offers, and news, follow us on social media and subscribe to our newsletter. We regularly update our followers with new releases and inspirational content.

Jerusalem stones are durable but should be handled with care to preserve their natural beauty. To clean your stone, use a soft, dry cloth to gently wipe the surface. Avoid using water, harsh chemicals, or abrasives, as they may damage the stone's finish.

Yes, our Jerusalem stones are a meaningful and lasting way to honor a loved one’s memory at a cemetery. The stones are crafted to withstand the elements, and the inscriptions are durable enough to endure the changing seasons. However, if you ever notice any issues with the stone or its inscription, please do not hesitate to contact us. We stand by the quality of our products and are here to assist you with any concerns.